pk356 Privacy Policy
Your privacy matters. This Policy explains what personal data pk356 collects, why we collect it, how it is stored and protected, who we may share it with, and what rights you hold as a user of this platform.
Secure Data Storage
All personal data, including identity documents submitted during KYC, is stored using industry-standard encryption. Access is restricted to authorised personnel with a legitimate operational need.
Your Rights as a User
You have the right to access, correct and request deletion of your personal data, subject to legal retention requirements. You may also object to certain types of data processing or request restricted processing.
No Data Sales
pk356 does not sell your personal data to third parties. Data is shared only where necessary for platform operations, KYC verification or legal compliance — never for commercial marketing by third parties.
HTTPS & Transport Security
All communication between your browser and pk356 is encrypted via HTTPS. Identity documents and payment details are never requested or accepted through unencrypted channels, social media or informal chat.
Cookie Transparency
We use cookies to maintain session state, analyse site performance and improve user experience. Cookies are not used to build cross-site advertising profiles. You can manage cookie preferences through your browser settings.
Direct Access to Support
For any privacy-related enquiry, data access request or complaint, contact pk356 directly at [email protected]. We aim to respond to all privacy requests within 30 days of receipt.
Introduction
This Privacy Policy ("Policy") sets out how pk356 ("the Platform", "we", "us", "our") collects, uses, stores, discloses and protects personal data relating to individuals ("User", "you", "your") who access or use the pk356 website at https://pk356.cam ("the Website").
pk356 is committed to handling personal data responsibly and in accordance with applicable data protection principles. By registering an account, depositing funds or otherwise using the Website, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated by reference into the overall contractual framework governing your use of pk356.
If you do not accept the terms of this Policy, you must immediately cease using the Website and close your account. Continued use of the Website following any update to this Policy constitutes acceptance of the revised Policy.
Definitions
For the purposes of this Policy, the following terms carry the meanings defined below:
- "Personal Data" means any information relating to an identified or identifiable natural person, including name, email address, date of birth, CNIC number, IP address or financial account details.
- "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transmission, alteration or deletion.
- "Data Controller" means pk356 in its capacity as the entity that determines the purposes and means of processing Personal Data.
- "Data Processor" means any third party engaged by pk356 to process Personal Data on its behalf, including KYC verification providers and payment processing partners.
- "KYC" means Know Your Customer — the identity and age verification process conducted by pk356 or a designated third-party provider.
- "Consent" means a freely given, specific, informed and unambiguous indication of the User's agreement to the processing of their Personal Data for one or more specific purposes.
- "Cookies" means small text files stored on your device by the Website's server to enable or enhance certain features and functionality.
Personal Data We Collect
pk356 collects Personal Data that is necessary to provide the services available on the Platform. The categories of data collected are outlined in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Account registration and KYC verification |
| Contact Data | Email address, mobile number, city of residence (e.g., Karachi, Lahore, Islamabad) | Account communication, support and notifications |
| Financial Data | Payment method details (bank account reference, wallet identifier), transaction history in PKR | Deposit and withdrawal processing, anti-fraud checks |
| Verification Documents | CNIC scan, passport copy, utility bill, selfie / liveness image | Identity verification, age confirmation, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session duration | Platform security, fraud detection and site analytics |
| Behavioural Data | Pages visited, games played, betting history, login timestamps | Service improvement, responsible gambling monitoring |
| Communication Data | Support chat logs, email correspondence, complaint records | Customer service, dispute resolution, regulatory record-keeping |
How Personal Data Is Collected
pk356 collects Personal Data through the following channels and mechanisms:
Data you actively provide during account registration, profile updates, KYC document submission, deposit and withdrawal requests, support enquiries or promotional claim submissions.
Technical and behavioural data collected automatically when you access the Website, including via cookies, server logs, browser fingerprinting and session tracking technologies. See Section 10 (Cookies & Tracking) for full detail.
Data received from third-party KYC and identity verification providers engaged to validate the accuracy of documents and information you have submitted. Data from fraud-prevention databases and sanctions screening services may also be reviewed as part of AML compliance. pk356 ensures that any third-party source is engaged under appropriate data-sharing agreements.
Legal Basis for Processing
pk356 processes Personal Data on one or more of the following legal bases:
- Contractual necessity: Processing required to create and administer your account, process transactions and deliver the services you have requested through the Platform.
- Legal obligation: Processing necessary to comply with anti-money laundering (AML) laws, Know Your Customer (KYC) regulations and other applicable legal obligations in the jurisdictions where pk356 operates.
- Legitimate interests: Processing conducted in pk356's legitimate interests — including fraud prevention, security monitoring and service improvement — where those interests are not overridden by your rights and freedoms.
- Consent: Processing for specific purposes where you have provided express, informed consent, such as receiving optional marketing communications. You may withdraw consent at any time by contacting support, without affecting the lawfulness of processing carried out prior to withdrawal.
How We Use Your Personal Data
pk356 uses collected Personal Data for the following purposes:
- Creating, managing and maintaining your Account on the Platform
- Verifying your identity and age in accordance with KYC obligations
- Processing deposits and withdrawals in PKR and other supported currencies
- Detecting, preventing and investigating fraud, money laundering, bonus abuse and other prohibited activities
- Providing customer support via live chat and email, including in English and Urdu as applicable
- Sending transactional communications — account confirmations, security alerts and withdrawal notifications
- Monitoring account activity to fulfil responsible gambling obligations, including identifying patterns that may indicate problem gambling behaviour
- Conducting internal analytics to improve the Platform's performance, layout and content for Pakistani users
- Complying with applicable legal, regulatory and audit requirements
- Sending marketing communications where you have given express consent and have not subsequently withdrawn it
Data Sharing & Disclosure
pk356 does not sell, rent or trade your Personal Data to any third party for commercial purposes. Personal Data is shared only in the following circumstances:
Identity documents and biometric data submitted during KYC may be passed to a third-party verification provider for processing. Such providers are contractually bound to handle your data exclusively for verification purposes and to maintain appropriate security standards.
Transaction-related data is shared with payment processing partners as necessary to complete deposit and withdrawal requests. These partners are subject to their own data protection obligations. Payment provider names referenced throughout this Website — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are cited as familiar local references only and do not imply a confirmed data-sharing arrangement with any of those providers unless a verified integration exists.
Personal Data may be disclosed to law enforcement agencies, financial intelligence units, courts or regulatory authorities where pk356 is legally required to do so, including for AML reporting, fraud investigation or compliance with a court order.
In the event of a merger, acquisition, restructuring or sale of assets, Personal Data may be transferred to the acquiring entity as part of that transaction. Users will be notified of any material change to the data controller in advance where reasonably practicable.
Personal Data may be shared with additional third parties where you have provided specific, informed consent to that sharing at the relevant time.
Data Retention
pk356 retains Personal Data for as long as is necessary to fulfil the purposes set out in this Policy, or as required by applicable law. Specific retention considerations include:
- Active accounts: Personal Data is retained for the duration of the account relationship.
- Closed accounts: Following account closure, Personal Data — including identity documents, transaction records and KYC materials — may be retained for a period of up to five (5) years or longer where required by AML legislation, audit obligations or dispute resolution requirements.
- Communication records: Support correspondence and complaint records are retained for a minimum of three (3) years for dispute resolution and regulatory purposes.
- Technical logs: Server logs and session data are retained for a shorter period, typically 90 days, unless retained for a longer period where required for security investigation or legal proceedings.
Upon expiry of the relevant retention period, Personal Data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
Security Measures
pk356 implements technical and organisational measures designed to protect Personal Data against unauthorised access, accidental loss, disclosure, alteration or destruction. These measures include:
- End-to-end HTTPS encryption for all data transmitted between your browser and the Website
- Encryption at rest for sensitive data including identity documents and financial records
- Role-based access controls limiting staff access to Personal Data on a need-to-know basis
- Regular security assessments and vulnerability reviews of Platform infrastructure
- Two-factor authentication options for User accounts to reduce the risk of unauthorised access
- Secure, HTTPS-only upload portals for identity document submission during KYC
In the event of a Personal Data breach that is likely to result in a risk to your rights and freedoms, pk356 will notify affected users and relevant authorities as required by applicable law, without undue delay.
Cookies & Tracking Technologies
pk356 uses cookies and similar tracking technologies to operate and improve the Website. A cookie is a small text file placed on your device by the Website's server. Cookies do not contain executable code and cannot access other data on your device.
Required for the Website to function. These include session authentication cookies that keep you logged in while navigating the Platform. These cookies cannot be disabled without impairing the Website's core functionality.
Used to collect anonymised data about how users interact with the Website — pages visited, time spent and navigation paths — in order to improve the platform experience. These cookies do not identify you personally.
Store user preferences such as language settings, display preferences and session timeout durations. These improve the quality of your experience on return visits.
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain Website functions. pk356 does not use cookies to build cross-site advertising profiles or to track you on other websites.
Your Rights in Relation to Personal Data
Subject to applicable law and the specific circumstances of your request, you have the following rights in relation to your Personal Data held by pk356:
Right of Access
Request a copy of the Personal Data pk356 holds about you and information about how it is being used.
Right to Rectification
Request correction of inaccurate or incomplete Personal Data. Identity changes may require supporting documentation.
Right to Erasure
Request deletion of your Personal Data where it is no longer necessary, subject to legal retention obligations that may override erasure requests.
Right to Restrict Processing
Request that pk356 limit the processing of your data in certain circumstances, such as while a correction request is being resolved.
Right to Data Portability
Request a copy of data you have provided in a structured, commonly used, machine-readable format where processing is based on consent or contract.
Right to Object
Object to processing of your Personal Data where the legal basis is legitimate interests. pk356 will cease processing unless compelling legitimate grounds exist.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect lawfulness of prior processing.
Right to Complain
If you are dissatisfied with how pk356 handles your Personal Data, you may raise a complaint directly with pk356 support or to the relevant supervisory authority.
International Data Transfers
pk356 operates as an international platform. Your Personal Data may be transferred to and processed in countries other than Pakistan, including countries where pk356's infrastructure, KYC providers or payment processors are located.
Where Personal Data is transferred outside of the jurisdiction in which it was collected, pk356 takes reasonable steps to ensure that appropriate safeguards are in place — including contractual clauses with data processors — to ensure your data is afforded a level of protection consistent with applicable data protection principles.
By using the Platform, you acknowledge that your Personal Data may be processed in jurisdictions that may have different data protection laws from those applicable in Pakistan. This does not diminish pk356's obligations under this Policy.
Minors & Age Restriction
pk356 does not knowingly collect Personal Data from individuals under the age of 18, or the higher minimum age required by the applicable operator or license jurisdiction. The Platform is strictly for adult use only.
Age verification is conducted as part of the KYC process. If pk356 discovers that Personal Data has been collected from a person who does not meet the minimum age requirement, that account will be immediately closed and all data associated with it will be deleted to the extent permitted by applicable legal retention obligations.
Amendments to This Policy
pk356 reserves the right to update or revise this Privacy Policy at any time. Where a material change is made — for example, a change in how we use your data or in the categories of data we collect — we will provide reasonable notice by displaying a prominent notification on the Website or by contacting you at your registered email address.
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Users are encouraged to review this Policy periodically. Continued use of the Website after a revision has been published and notified constitutes acceptance of the updated Policy.
Contact Us
For any questions, concerns or requests relating to this Privacy Policy — including data access requests, correction requests, deletion requests or complaints — please contact pk356 using the details below:
Email: [email protected] — available 24 hours a day, 7 days a week. When submitting a privacy-related request, please include your registered email address, full name and a clear description of your request or concern.
pk356 acknowledges all privacy-related requests promptly and aims to provide a substantive response within 30 calendar days. Where a request requires additional time due to legal complexity, you will be informed of the revised timeline without delay.
Privacy requests and responses are handled in English as the primary language of the Platform. Urdu-language support is available on request for users who prefer it.
Questions About Your Privacy at pk356?
If you want to understand more about how pk356 handles your data, or if you want to exercise any of your rights under this Privacy Policy, our support team is available at [email protected]. You can also review our full Terms & Conditions or visit the homepage to explore the Platform.
Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Local laws in Pakistan may restrict gambling. Please gamble responsibly. This is not legal advice.